Experts say Walmart has been removing self-checkout machines in higher-theft locations, rather than making a sweeping nationwide change.
Other major chains are also rethinking their approach. Dollar General eliminated self-checkouts in about 12,000 stores in 2024, while Sam’s Club has shifted toward AI-powered “scan and go” technology. Costco, meanwhile, is testing a hybrid system where employees scan items in customers’ carts before they pay at the register.
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